Customer support
Returns & refunds
If something goes wrong with an order, TTFL Store provides support for eligible return and refund requests.
Start with the order
Keep your TTFL Store order number and product details available when contacting support.
Refund decisions
Refund eligibility can depend on the product, seller policy, delivery status and the circumstances of the issue.
Payment safety
Refunds for Paystack transactions are handled through the payment system and confirmed against the order record.